Shipping & Returns

• Standard shipping is offered at flat shipping rate with track & trace numbers to easily track the order.
• All orders are shipped with tracking label.
• Priority shipping also available on demand with UPS/DHL delivery.
• Orders using this shipping service can be delivered to P.O. boxes.

RETURNS

Customer satisfaction is top priority

To return an item:

• To obtain your refund, the item must be returned to us within 7 days of purchase, in new, unused condition, in the original packaging, same condition as sold, with tamper-proof seals unbroken, if present, and with all literature and factory seals in place

Returns Policy:

• Customer is responsible for shipping charges to return the item, with exception of damaged, defective or incorrectly shipped items.
• Refunds or exchanges do not apply to blades packs, which have been partially used. 
• Securely pack the item(s) you are returning and include a copy of your original packing slip.  Ship the item only to the address provided to you by Customer Service Representative when obtaining your return authorisation.
• After we receive, inspect and process your return, a refund (less shipping) will be issued within 7 business days of receipt.
• All Sale/Clearance items are final sales, no returns can or will be made.
  
  For your protection, insure the package and ship via a traceable method. We are not responsible for lost or damaged packages.
  

Defective, damaged or incorrect items

If you received a damaged or defective item from us, or the wrong item was shipped to you, you will not be responsible for return shipping charges.  Contact us by email email info@prestigerazor.com