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Shipping & Returns
- Standard shipping is offered at flat shipping rate with track & trace numbers to easily track the order.
- All orders are shipped with tracking label.
- Priority shipping also available on demand with UPS/DHL delivery.
- Orders using this shipping service can be delivered to P.O. boxes.
Customer satisfaction is top priority
To return an item:
- To obtain your refund, the item must be returned to us within 7 days of purchase, in new, unused condition, in the original packaging, same condition as sold, with tamper-proof seals unbroken, if present, and with all literature and factory seals in place
- Customer is responsible for shipping charges to return the item, with exception of damaged, defective or incorrectly shipped items.
- Refunds or exchanges do not apply to blades packs, which have been partially used.
- Securely pack the item(s) you are returning and include a copy of your original packing slip. Ship the item only to the address provided to you by Customer Service Representative when obtaining your return authorisation.
- After we receive, inspect and process your return, a refund (less shipping) will be issued within 7 business days of receipt.
- All Sale/Clearance items are final sales, no returns can or will be made.
For your protection, insure the package and ship via a traceable method. We are not responsible for lost or damaged packages.
Defective, damaged or incorrect items
If you received a damaged or defective item from us, or the wrong item was shipped to you, you will not be responsible for return shipping charges. Contact us by email email [email protected]